Last modified: May 18, 2017
Introduction
Mobile Middleware, Inc., or Sendit2.me (“Company” or “We”), respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (the “Privacy Policy”). This policy describes the types of information we may collect from you or that you may provide when you (i) access and submit any information on www.sendit2.me, including any social media pages or forums, and including any subdomains related thereto (together, the “Website”), (ii) download, install, and register on our Sendit2.me mobile application on iOS (“Sendit2.me”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
On this Website, or through Sendit2.me;
In email, text, or other electronic messages (including support or tickets) between you and this Website or Sendit2.me; or
When you interact with our advertising and applications on third-party websites and services including, but not limited to Amazon Cloud Services (i.e. S3, Dynamo DB, or Cognito) and Digits by Twitter. Please refer to each such privacy policy before you use the Website or Sendit2.me.
It does not apply to information:
collected by us offline or through any other means, including on any other website operated by Company or any third party; or
any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website, or Sendit2.me.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your remedy is to not access or use our Website or Sendit2.me. This policy may change from time to time. Your continued use of this Website or Sendit2.me after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Persons Under the Age of 18.
Neither our Website nor Sendit2.me is intended for persons under 18 years of age. No one under age 18 may provide any personal information to or on the Website or Sendit2.me. We do not knowingly collect personal information from children under 18. If you are under 18, you may not use the Website or register on Sendit2.me, use any of the interactive features of this Website or Sendit2.me or provide any information about yourself to us, including your name, phone number, email address, or any username you may use for a user login, as we may prompt from time to time (the “User Login”). If we learn we have collected or received personal information from a person under 18, we will delete that information. If you believe (a) we might have any information from or about a child (under the age of 18, for these purposes), or (b) a user’s activities are inappropriate, please email any additional supporting information you have to support@sendit2.me.
Information We Collect About You; How We Collect It.
We collect several types of information from and about users of our Website and Sendit2.me, including information:
Provided by you; to register as a user with Sendit2.me, you may be asked to sign in either with your own created username, your first name, last name, phone number, and email. Further, you may be asked to allow Sendit2.me to collect your location information from your device when you download or use Sendit2.me, the Website, or Sendit2.me, including identifying information, such as your name or email address, and, if you transact business with us, some financial information. If you chat with our user support team using Sendit2.me, you provide us the content of written chat transcripts. We may share or disclose your non-private, aggregated or otherwise non-personal information with third parties for industry analysis and demographic profiling and to deliver targeted advertising about other products and services and for marketing purposes. You may opt out of receiving marketing messages by using the opt-out mechanisms and links provided in each email;
that is about you but individually does not identify you; or
about the equipment you use to access our Website or Sendit2.me, and usage details.
We collect this information:
Directly from you when you provide it to us;
Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies; and
Automatically from your mobile device (including, without limitation, any mobile devices or tablets) when you use Sendit2.me, including your IP address, device ID and type, operating system, MAC address, browser type and language, the operating system, access times, geographic location while the application is actively running, and any referring website address.
The information we collect on or through our Website or Sendit2.me may include:
Information that you provide by filling in forms on our Website or Sendit2.me. This includes information provided at the time of registering for Sendit2.me. We may also ask you for information when you report a problem with Sendit2.me;
Records and copies of your correspondence (including email addresses), if you contact us; or
Your responses to surveys that we might ask you to complete for research purposes.
The information we collect automatically is statistical data, but we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our Website and Sendit2.me, and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns;
Store information about your preferences, allowing us to customize Sendit2.me according to your individual interests;
Speed up overall application infrastructure; or
Recognize you when you return to the Website and Sendit2.me, or use Sendit2.me.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer or mobile device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
How We Use Your Information.
We use information that we collect about you or that you provide to us, including any personal information:
To present our Website, Sendit2.me and its contents to you;
To provide you with information, products, or services that you request from us;
To fulfill any other purpose for which you provide it;
To provide you with notices about your user account;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To perform research and analysis about your use of, or interest in, our products, services, or content;
To communicate with you via email, telephone, postal mail, or mobile devices about products, venues, or services that may be of interest to you either from us or other third parties;
To develop, display, and track content tailored to your interests on the Website or Sendit2.me;
To provide or analyze Website or Sendit2.me analytics;
To verify your eligibility and deliver prizes in connection with any contests and sweepstakes;
To notify you about changes to our Website, Sendit2.me, or any products or services we offer or provide though it;
In any other way we may describe when you provide the information;
For any other purpose with your consent.
In all circumstances listed in (A) above, we may perform these functions directly or use a third-party vendor to perform these functions on our behalf who will be obligated to use your personal information only to perform services for us (i.e. Amazon Web Services and Digits by Twitter. Please note that this Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of Sendit2.me.
If you are a job applicant or service provider to the Company, and your personal information is submitted through the Website or Sendit2.me when applying for a position or job with the Company, the information will be used solely to consider and act upon your application materials. We may retain your personal information, but only to consider your application for current or future available positions or jobs. This information, which may include your name and contact information, prior education and experience, and other information you provide to us, may be shared with third-party service providers retained by us to collect, maintain, and analyze candidate submissions for job postings.
If you contact our support team through the Website or Sendit2.me, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints or reports that we receive from you about other users (and from other users about you). We will not provide you information about users who report you.
Disclosure of Your Information.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:
To our subsidiaries and affiliates;
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about Sendit2.me or Website users is among the assets transferred;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by us when you provide the information; or
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
To enforce or apply other agreements; or
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, Sendit2.me users, or others.
Choices About How We Use and Disclose Your Information.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control- over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Do Not Track Disclosure. Do Not Track (“DNT”) is a privacy preference that users can set in their web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. However, because of the uncertainty of DNT in the internet industry, and the various factors and players conforming compliance, we may not recognize nor respond to DNT signals.
Accessing and Correcting Your Information.
You may review and correct your personal information through Sendit2.me (including, from time to time, using Digits by Twitter), depending on your means to log in, containing your personally identifying information. You may contact us at the email address provided below if you have any interoperability issues. If you choose to close your account or terminate your relationship with us, we will retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, take actions we deem necessary to protect the integrity of Sendit2.me or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy above, retention of that information will be subject to those companies’ policies, typically found on their websites.
Your California Privacy Rights.
California Civil Code Section 1798.83 permits users of our Website or Sendit2.me that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@sendit2.me.
Data Security.We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where you have access to certain parts of Sendit2.me, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or Sendit2.me. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or Sendit2.me.
Communicating with You.
We may provide you with emails, push notifications, alerts and other messages related to the Website or Sendit2.me, such as enhancements, offers, products, events and other promotions. After downloading Sendit2.me, you may be asked to accept or deny push notifications/alerts. If you deny, you will not receive any push notifications/alerts. If you accept, push notifications/alerts will be automatically sent to you. If you no longer wish to receive push notifications/alerts from Sendit2.me, you may opt out by changing your notification settings on your mobile device. With respect to other types of messaging or communications, such as emails, text messages, etc., you can unsubscribe or opt out by either following the specific instructions included in such communications, or by emailing us with your request at support@sendit2.me.
Changes to Our Privacy Policy.
It is our policy to post any changes we make to our Privacy Policy to this subdomain page, or as may be hosted on the iOS App Store. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account or through a notice on the Website or Sendit2.me. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we havean up-to-date, active and deliverable email address for you, and for periodically visiting our Website or Sendit2.me and this Privacy Policy to check for any changes.
Contact Information.
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at support@sendit2.me.